FRONT2BACK
MANAGEMENT CONSULTING
FREQUENTY ASKED QUESTIONS
Please have a look at our list of frequently asked questions (FAQ) in order to better understand our company and our model.
If you do not find the answer to your questions here, do not hesitate to call us.
There is nothing like a good old discussion!
Why should I work with F2B?
The first reason being that we have never failed a project nor a client. Our commitment to deliver is HUGE! We are proud to be consultants and proud to assist our clients. Every project is a challenge and we will find and implement the right solutions for your needs. We DO want to implement structural lasting changes. We work as a team with Senior Consultants (>10y experience) from various horizons. We are the most flexible company ever.
How do you cooperate with your clients?
Think of us as a doctor specialized in change implementation. When you visit your doctor, you want to:
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Understand how and why you got injured (root cause)
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Be cured (solution)
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Make sure you will not hurt yourself again (structural changes)
Well ... that's how we work. We intervene when you need us and then we go. And eventually you call us back in case something else happens!
Do you provide Service based on deliverables?
YES. We are extremely flexible and 100% committed to delivering results. We dare to conduct projects based on results.
Do you provide managed services?
YES through partnerships with other SMEs
How do you measure the quality provided to your clients by your consultants ?
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Close partnership
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Recurring meetings
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KPI to measure progress (productivity increase, cost reduction, turnover increase ...)
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ADKAR to measure human change
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Clear deliverables and goals agreed upon by client and F2B
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Financial indicators: investment done with F2B VS earnings
What is your delivery model?
We commit on success through several models:
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Deliverables based
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Project based
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Results driven
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Sourcing
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Interim Management
What is your invoicing model?
If you want to work with us, we will always find the right invoicing approach. We are flexible and offer many types of invoicing model:
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Flat-fee and other results oriented projects: based on a customized offer describing deliverables, planning and price + team to achieve the results.
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Invoicing per day or per hour
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Specific Value Proposition such as our Project Manager Assessment & Coaching or our Cognitivix Audit = flat fee
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Bonus-malus approach
Customized approach and pricing = our strength
What are your company's certifications?
The vast majority of our experts are part of forums, networks or international organizations in their specific area of expertise. Among these, one can find:
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Belgium IT Professionals (LI)
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BPM-Forum
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BPMInstitute.org
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Business Consulting Network Europe
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Change Consulting Network
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Change Management Forum (LI)
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CIO Network (LI)
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Consultants Network
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Financial Markets Traders & Professionals Network
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Alumni IAG, UCL Mons, Euroclear, BNP Paribas Fortis Alumni, …
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Human Resources Belgium Network
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Lean/6Sigma Network
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Linked HR Network
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Open Data Network
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Vlaamse Centrum voor Kwaliteitzorg (VCK)
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Change Consulting
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Change Management & Transformation Strategy (LI)
So how do we start a collaboration?
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Just contact us through email or telephone and we will organize a meeting to discuss your current challenges or problems.
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Based on this discussion we will prepare an offer to be discussed with you. This offer will include a planning, a list of deliverables, a team, an approach and a price.
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We will provide you with references and contact persons. We have nothing to hide.
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Then we will deliver what is in the offer.
It is that simple!