ASSIGNMENT DURATION & LOCATION

 

• immediate start,

• expected duration: 1 year

• Location : Brussels and surroundings

   

FUNCTION DESCRIPTION

 

Design, set-up and steer the off-line network management unit i.e. a business unit aiming at

• Minimizing the risks linked to the works planned on the transportation network of the company

• Maximizing technical transportation networks availabilities 

during its whole implementation and ramp-up phase (~12 months)

 

KEY ACCOUNTABILITIES

 

Operational

• Act as SPOC of the company for the planning of the works performed on the technical networks of the infrastructure division :

• Ensure and organize the receipt of intervention requests (visits, maintenance, works, investments) and their actual handling;

• Develop a network of relationships internally as well as externally and closely cooperate with the stakeholders ;

• Supervise risk analysis with stakeholders for each work request;

• Position the off-line network management unit as an interface between external requestors (third-parties) and internal services in order to obtain the required authorizations for the work implementation further to the risk analysis (track access, cut, transportation)

• Ensure and organize a daily communication of the intervention planning to the dispatching centers of the company

• Represent the Management of Infrastructure within the large investment projects planning organs of the company and act as an advisor/moderator in order to finalize the here above mentioned projects taking the organizational constraints into account.

• Ensure an optimal planning of the availability of technical networks managed by the Infrastructure division :

• Act as the guarantor of adequate processes application for any stakeholder (requestors and staff);

• Unite and promote a smooth cooperation between stakeholders;

• Arbitrate and address incompatibilities between interventions;

• Ensure the set-up of optimal work planning and organize their adequate communication;

• Ensure and organize the timely delivery of work approvals;

• Organize the control of proper adherence to (security) rules and processes during actual work execution

  Management

• Ensure day-to-day team management :

• Define business unit staffing in line with the needs;

• Make optimal use of the team to answer the needs

• Organize team roll-out and turn-over;

• Ensure team homogeneity and staff attitude towards work requests in order to obtain the same actions for similar demands;

• Produce assessments and organize debriefing sessions with the team members;

• Identify training needs and ensure personal development of team members;

• Promote communication and favor a sound team spirit with the business unit;

• Be able to replace a team member in case of need, including during the night;

  Continuous improvement

• Manage and organize the unit in terms of objectives, results assessment, quality management :

• Establish a dashboard with KPI’s, fed it and communicate it

• Report it internally (organize quarterly meetings)

• Develop, adapt and maintain the unit working procedures and guidelines based on feedbacks and structural evolution of the company ;

• Analyze incidents and dysfunctions in the request management and quality assurance/control processes in order to bring improvements :

• Organize meetings with the safety working group;

• Escalate major incidents and dysfunctions in order to address them together

• Collaborate to the technical incidents analysis upon requests of other organs

 

Ressources and tools

• Manage and organize trainings in order to ensure that any person intervening on the technical network knows the required procedure :

• Define the needs and acquire the tools/ressources required by the business unit to fulfill its mission (IT, vehicles, …).

  Dimensions

• The selected candidate will manage a team of 6 employees during the implementation and ramp-up phase.  Headcount is expected to grow in the coming years as the business unit role is expected to extend to other divisions.

  Within its first scope, the number of planning requests should amount to around 100 interventions a day.

  Extension to other divisions will lead to an increase of the number of requests to be handled which will require some headcount adjustments.

• Together with his/her team, he/she is in touch with around 100 stakeholders (internal and external) on whom he/she has an influence with regards to the planning and task execution (challenge and amendment of original requests).

  Reporting line

• The selected candidate will directly report to the Head of Operations & Maintenance.

• He/She will be in touch with the various entities of the Infrastructure division as well as with the other entities of the company ; more specifically with the dispatching center (around 100 stakeholders in total)

• He/She will represent the Infrastructure Division within the external management organs linked to the large investment projects.

 

REQUIRED SKILLS

 

Function-specific

• Own extensive organisational and planning skills;

• Know (or be able to quickly learn on) technical networks managed by the infrastructure division;

• Know (or be able to quickly learn on) regulatory requirements and internal safety procedures ;

• Change management,

 

Behavioral

• Steer, undertake actions and be proactive ;

• Plan, organize, control ;

• Analyze and decide ;

• Listen, communicate and present in a clear and concise manner;

• Persuade et influence ;

• Be able to work as a team ;

• Adapt to change and manage stress ;

• Care for excellence et client satisfaction;

• Result orientation ­;

   

 

REQUIRED QUALIFICATION AND EXPERIENCE

• Master in a technical domain (electricity, electromechanics, mechanics or structural engineering) with at least 5y experience in work coordination and project management.

• Good command (both written and spoken) of French and Dutch;

• Driving licence (B) ;

 

Feel ready for the challenge?  Please apply!